Delivery and return
Orders placed before 1 p.m. (Paris time) from Monday to Friday are processed within 72 hours (except public holidays in France) or specific notices, particularly relating to holidays or economic impediments.
Delivery in France
- Mondial Relay delivery in France - €5.00 (Free for all orders over €85.00)
- La Poste Suivi - €10.00 (Free from €150)
Delivery to EU
- Delivery - €18.00 (Free for all orders over €150.00)
Worldwide Delivery
- Delivery - 42.00€
Returns
In accordance with Article L 121-16 of the Consumer Code, the customer has 14 days from the date of receipt of the items to return, at their own expense, the products ordered for reimbursement. The products must be returned in perfect condition for resale, in their original condition (packaging, accessories). Any incomplete or damaged product will not be refunded or exchanged. The customer is advised to use a carrier offering tracking and insurance for the returned goods. In the event that the goods are lost or damaged in transport, Apanage will not be able to reimburse the buyer, who must make a claim directly to the carrier. In the event of exercising the right of withdrawal, only the price of the product(s) purchased will be refunded. The shipping and return costs are the responsibility of the buyer.